You left something in your cart. Want to talk about it?

We message shoppers about the exact cart they left and answer their questions.

Finder's fee: 21% of what we recover. Nothing recovered, nothing owed.

You Left SomethingTo: whoever left the cart

Example conversation. Not a real customer.

You left something in your cart.

You Left Something

The linen shirt, sage, size M. Want to talk about it?

You Left Something

ha ok. will it get here before friday

Shopper

The store's shipping page says express takes 1 to 2 business days. Carriers can slip, so I can't promise a date.

You Left Something

express then. how much

Shopper

The store lists express at $12. You'll see it at checkout before you pay.

Pick express at checkout You Left Something
Lost property

Pick a tag. Read the thread.

Example conversation. Not a real customer.

You left something at checkout. The mug set, one click from done. Did something get in the way?

You Left Something

shipping cost surprised me

Shopper

Fair. I can't change prices, but the store's shipping page says standard is a flat $6 inside the US.

You Left Something

ok that's fine actually

Shopper

Your checkout is right where you left it.

Finish the order You Left Something
Example conversation. Not a real customer.

You left something in your cart. The canvas tote in forest green. Want to talk about it?

You Left Something

is it still available in navy

Shopper

The product page lists forest, navy and sand. I can't see live stock, so that page is the one to trust.

You Left Something

ok send me that

Shopper

Here it is. If navy shows sold out, say so and I'll ask the store's team when it's back.

Open the tote page You Left Something

What we pick up

Five things shoppers leave behind

  • Abandoned carts

    We ask about that one item, by name.

  • Abandoned checkouts

    We find out what stopped them.

  • Shopper questions

    They reply, they get an answer.

  • Objections

    Sizing, shipping, ingredients, policies. Approved info only.

  • Add-ons after purchase

    Something that goes with it, same thread.

Seven steps, start to finish

  1. No. 01

    Plug in Shopify

    We see the carts people leave.

  2. No. 02

    Approve what's fair game

    Product, shipping and returns info. Nothing else.

  3. No. 03

    Somebody wanders off

    Only contactable shoppers get a message.

  4. No. 04

    We open with the lost item

    One message, about exactly that.

  5. No. 05

    We answer what comes back

    Sizes, delivery, which one, what if.

  6. No. 06

    They check out

    A checkout link, no discount unless you allow one.

  7. No. 07

    We earn on what came back

    Traced orders count toward our fee.

Two ways

A reminder shouts. This one chats.

The generic reminder

  1. 1A reminder goes out.
  2. 2It says 'you forgot something!' to everyone.
  3. 3The shopper has a question and nobody to ask.
  4. 4Ignored. Cart marked lost.

The lost-and-found

  1. 1The AI names the exact item left behind.
  2. 2The shopper replies or asks.
  3. 3The AI answers from what the store approved.
  4. 4The thread goes on while questions remain.
  5. 5No answer? It says so and can hand off.
  6. 6The shopper takes the checkout link. Found.

Fine print

What you control, what we won't do

  • You're in charge

    You decide what the AI can discuss.

  • Guardrails

    No discounts or claims you haven't approved.

  • What it knows

    Only the info you hand over.

  • Handoff

    It says so and can pass the thread to your team.

  • Permission and STOP

    Only shoppers you can contact. STOP honored. Quiet hours kept.

  • How orders count

    Traced to a reply, link click or code, inside an agreed window.

  • Reporting

    Orders tied to conversations, beside the holdout.

  • Shopify and a log

    Every message is logged for you to read.

The fee

Our finder's fee is 21%

We keep 21% of the incremental revenue we can trace to a conversation, and nothing when no order comes back. The rate is agreed in writing before launch.

  • Checked against a holdout

    A held-back group shows what would have sold anyway.

  • Every message readable

    The full log is yours.

Nothing recovered, nothing owed

Finder's fee: 21% of what we recover.

Write your own number on the tag

$—

Nothing is pre-filled and nothing here is a result.

No testimonials yet

What we will and won't do

We will

  • Open with the real itemThe message names what was left.
  • Answer from approved infoNothing improvised.
  • Stop when toldReply STOP and it ends.

We won't

  • Invent a discountCodes only if you allow one.
  • Make up resultsNo outcomes to show yet.

Asked at the counter

How does the AI know what to say?

You give it the product and policy info it may use. It talks from that and stays inside it.

What if it can't answer?

It tells the shopper it doesn't have that, and can pass the thread to your team. It won't improvise a fact.

How do you attribute revenue?

An order counts when it traces to a reply, a link click or a code we sent, inside an agreed window. A random slice of shoppers gets no messages, so we charge only on what's incremental.

How does pricing work?

21% of the incremental revenue we recover, agreed in writing before launch. If nothing sells, you don't pay.

Isn't this just another abandoned cart reminder?

A reminder says one thing and leaves. This opens with the exact item, answers the reply and keeps talking.

How much say do I have?

You approve what it can say, set the guardrails (no discounts unless you allow them) and read the full message log.

Which stores is this for?

Shopify stores. On something else? Ask, and we'll say honestly whether it fits.

How fast can it go live?

Usually a short setup. We scope it with you and won't quote minutes.

What about permissions and compliance?

Messages go only to shoppers your store has permission to contact. STOP is honored and quiet hours are respected. You decide who's contactable.

iMessage or SMS?

iMessage first. If a device can't get iMessage, a fallback channel steps in.

Do shoppers even reply to this?

Some will, some won't. We can't give you a rate and won't invent one. The holdout group shows what it added.

Claim it

Got abandoned carts? Let's go find them.

Finder's fee: 21% of what we recover.

Claim your recovery

We reply by email. Filling this in doesn't message your shoppers.