You left something in your cart. Want to talk about it?
We message shoppers about the exact cart they left and answer their questions.
Finder's fee: 21% of what we recover. Nothing recovered, nothing owed.
You Left SomethingTo: whoever left the cart
You left something in your cart.
The linen shirt, sage, size M. Want to talk about it?
ha ok. will it get here before friday
The store's shipping page says express takes 1 to 2 business days. Carriers can slip, so I can't promise a date.
express then. how much
The store lists express at $12. You'll see it at checkout before you pay.
Pick express at checkoutPick a tag. Read the thread.
You left something at checkout. The mug set, one click from done. Did something get in the way?
shipping cost surprised me
Fair. I can't change prices, but the store's shipping page says standard is a flat $6 inside the US.
ok that's fine actually
Your checkout is right where you left it.
Finish the orderYou left something in your cart. The canvas tote in forest green. Want to talk about it?
is it still available in navy
The product page lists forest, navy and sand. I can't see live stock, so that page is the one to trust.
ok send me that
Here it is. If navy shows sold out, say so and I'll ask the store's team when it's back.
Open the tote pageWhat we pick up
Five things shoppers leave behind
Abandoned carts
We ask about that one item, by name.
Abandoned checkouts
We find out what stopped them.
Shopper questions
They reply, they get an answer.
Objections
Sizing, shipping, ingredients, policies. Approved info only.
Add-ons after purchase
Something that goes with it, same thread.
Seven steps, start to finish
Two ways
A reminder shouts. This one chats.
The generic reminder
- 1A reminder goes out.
- 2It says 'you forgot something!' to everyone.
- 3The shopper has a question and nobody to ask.
- 4Ignored. Cart marked lost.
The lost-and-found
- 1The AI names the exact item left behind.
- 2The shopper replies or asks.
- 3The AI answers from what the store approved.
- 4The thread goes on while questions remain.
- 5No answer? It says so and can hand off.
- 6The shopper takes the checkout link. Found.
Fine print
What you control, what we won't do
You're in charge
You decide what the AI can discuss.
Guardrails
No discounts or claims you haven't approved.
What it knows
Only the info you hand over.
Handoff
It says so and can pass the thread to your team.
Permission and STOP
Only shoppers you can contact. STOP honored. Quiet hours kept.
How orders count
Traced to a reply, link click or code, inside an agreed window.
Reporting
Orders tied to conversations, beside the holdout.
Shopify and a log
Every message is logged for you to read.
The fee
Our finder's fee is 21%
We keep 21% of the incremental revenue we can trace to a conversation, and nothing when no order comes back. The rate is agreed in writing before launch.
Checked against a holdout
A held-back group shows what would have sold anyway.
Every message readable
The full log is yours.
Nothing recovered, nothing owed
Finder's fee: 21% of what we recover.
Write your own number on the tag
$—
Nothing is pre-filled and nothing here is a result.
No testimonials yet
What we will and won't do
We will
- Open with the real itemThe message names what was left.
- Answer from approved infoNothing improvised.
- Stop when toldReply STOP and it ends.
We won't
- Invent a discountCodes only if you allow one.
- Make up resultsNo outcomes to show yet.
Asked at the counter
Claim it
Got abandoned carts? Let's go find them.
Finder's fee: 21% of what we recover.